{"id":68,"date":"2022-08-18T08:34:48","date_gmt":"2022-08-18T12:34:48","guid":{"rendered":"https:\/\/www.citadel.edu\/its\/?page_id=68"},"modified":"2025-01-06T09:01:31","modified_gmt":"2025-01-06T14:01:31","slug":"quickstart","status":"publish","type":"page","link":"https:\/\/www.citadel.edu\/its\/accounts-and-passwords\/quickstart\/","title":{"rendered":"Quick Start Guide:"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-my-citadel-portal-instructions\">My Citadel Portal Instructions:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to <a href=\"https:\/\/my.citadel.edu\">my.citadel.edu<\/a> and login with your Citadel email address and current password.<\/li>\n\n\n\n<li>The portal grants easy access to your Microsoft 365 (email) , Canvas, CAS, and more!<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-08-02-102536-1024x484.jpg\" alt=\"\" class=\"wp-image-512\" srcset=\"https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-08-02-102536-1024x484.jpg 1024w, https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-08-02-102536-300x142.jpg 300w, https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-08-02-102536-768x363.jpg 768w, https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-08-02-102536-1536x726.jpg 1536w, https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-08-02-102536.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-citadel-email-outlook\">Citadel Email (Outlook)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to my.citadel.edu and click on the Microsoft 365 card.<\/li>\n\n\n\n<li>Click the <strong>App Launcher<\/strong> (a grid icon in the top-left corner) and select <strong>Outlook<\/strong> from the list.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"205\" src=\"https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-11-19-140343-copy.jpg\" alt=\"\" class=\"wp-image-573\" srcset=\"https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-11-19-140343-copy.jpg 511w, https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Screenshot-2024-11-19-140343-copy-300x120.jpg 300w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-microsoft-authenticator\">Microsoft Authenticator:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will be prompted to install the <strong>Microsoft Authenticator App<\/strong> when you sign into my.citadel.edu for the first time.<\/li>\n\n\n\n<li><strong>Be sure to follow the installation tutorial carefully<\/strong>, as the instructions require both a mobile device and a computer to complete. (<a href=\"https:\/\/www.citadel.edu\/its\/wp-content\/uploads\/sites\/114\/Microsoft-Authenticator-App-1.pdf\">Install Guide<\/a>)<\/li>\n\n\n\n<li><strong>If you experience any issues or have any questions,please contact the Help Center at 843-953-HELP<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-password-reset\">Password Reset:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Once you have <\/strong>configured the Microsoft Authenticator App, You can reset your Citadel password here: <a href=\"https:\/\/passwordreset.citadel.edu\" target=\"_blank\" rel=\"noreferrer noopener\">RESET YOUR PASSWORD (passwordreset.citadel.edu)<span class=\"screen-reader-text\"> (opens in a new tab)<\/span><\/a><\/li>\n\n\n\n<li><strong>Passwords requirements:<\/strong> Must contain at least <strong>12 characters<\/strong>, Use of uppercase letters, numbers are encouraged.<\/li>\n\n\n\n<li>You will not be able to use old passwords, common Citadel words, or easy to find personal information (i.e. birthday, Citadel, bulldog, etc.)<\/li>\n\n\n\n<li><strong>If you experience any issues or have any questions,please contact the Help Center at 843-953-HELP<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-microsoft-365-tips\">Microsoft 365 Tips:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can add Microsoft 365 apps to your mobile device. <strong>Outlook and OneDrive are especially useful! <\/strong><\/li>\n\n\n\n<li>Explore the <a href=\"https:\/\/support.microsoft.com\/en-us\/training\">Microsoft 365<\/a> training page to learn more!<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>My Citadel Portal Instructions: Citadel Email (Outlook) Microsoft Authenticator: Password Reset: Microsoft 365 Tips:<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":64,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - 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